§ 11 / Contact · 2026
Contact
Get in touch with the right team. Most responses within 24 hours.
Whether you are requesting a quote, asking a technical question, exploring a career, or pursuing a partnership, we route your inquiry to the right team and respond fast. Three Saudi office locations. A dedicated emergency line for existing customers. PDPL-compliant data handling on every form.
- Offices
- Madinah · Riyadh · Jeddah
- Emergency line
- 24/7 for existing customers
- Data handling
- PDPL-compliant on every form
Find your route
What can we help you with?
Send us a message
One form for any inquiry. We route it to the right team.
Tell us what you need and who you are. The inquiry type at the top sends your message to the team best placed to answer, and tailors the fields to what they will ask first.
Office locations
Three Saudi offices. One coordinated response.
Headquarters · Manufacturing
Al Madinah Al Munawarah
36,000 m²Industrial City (MODON), Phase 4, Al Madinah Al Munawarah, KSA
- Phone
- To be confirmed
- Hours
- Sunday to Thursday, 8:00 to 17:00 (AST)
What's here
Manufacturing facility, engineering team, project management, factory acceptance testing, and corporate functions.
Central region · Sales
Riyadh
Street address to be confirmed.
- Phone
- To be confirmed
- riyadh@tepco-ksa.com
- Hours
- Sunday to Thursday, 8:00 to 17:00
What's here
Central region sales, customer engagement for Riyadh-based EPCs, government contractors, and SEC, plus technical pre-sales support.
Western region · Sales
Jeddah
Street address to be confirmed.
- Phone
- To be confirmed
- jeddah@tepco-ksa.com
- Hours
- Sunday to Thursday, 8:00 to 17:00
What's here
Western region sales, customer engagement for Red Sea and Jeddah-corridor projects and western utilities, plus field service coordination.
Direct contacts
Reach a specific team directly.
| Department | Phone | |
|---|---|---|
| General inquiries | info@tepco-ksa.com | – |
| Commercial / sales | sales@tepco-ksa.com | – |
| Engineering | engineering@tepco-ksa.com | – |
| 24/7 service emergency | service@tepco-ksa.com | – |
| Careers / HR | careers@tepco-ksa.com | – |
| Investor relations | ir@tepco-ksa.com | – |
| Sustainability / ESG | sustainability@tepco-ksa.com | – |
| Press / media | press@tepco-ksa.com | – |
| Procurement / suppliers | procurement@tepco-ksa.com | – |
| Quality assurance | qa@tepco-ksa.com | – |
Emergency response
Equipment emergency? Call us directly.
For critical equipment failures, grid emergencies, or other urgent service needs affecting existing TEPCO installations, contact our 24/7 emergency line. Phone response within 1 hour. On-site dispatch within 48 hours anywhere in the Kingdom, 24 hours for the Madinah, Riyadh, and Jeddah metropolitan areas.
24/7 emergency line
Contact the Madinah service team- For
- Existing TEPCO equipment emergencies
- Critical service requirements
- Grid incidents
Communicating in Arabic? نعم.
All TEPCO KSA forms and channels support both English and Arabic. Send your inquiry in either language and our team replies in your preferred one. Switch the whole site to Arabic with the language toggle at the top of any page.
Still not sure who to contact?
Send a general inquiry through the form above and we'll route it to the right team, typically within 24 hours.